Customer support
How can we help?
Real people, right here on the Treasure Coast. Call support any time, or use the tools below to manage your account.
Technical support · 24/7
(844) 3HE-LPME
(844) 343-5763
Internet down, slow speeds or equipment questions.
Call SupportSales & main office
772-564-6800
New service, upgrades and billing
Talk to our Vero Beach team about plans, business service and redundancy.
Call the OfficeVisit us
Our office
658 Old Dixie Highway
Vero Beach, FL 32962
Stop by to pay a bill or talk service in person.
Get DirectionsBefore you call
Quick fixes that solve most connection issues
Check the power
Make sure your router and the power supply for your outdoor antenna (PoE adapter) are plugged in and their lights are on.
Restart in order
Unplug the antenna power supply and your router for 30 seconds. Plug the antenna back in first, wait 2 minutes, then plug in the router.
Try a wired device
If one device is slow, test with another or plug a computer directly into the router to rule out WiFi.
Still down? Call us
Call (844) 3HE-LPME any time. We can check your connection remotely and dispatch a local technician if needed.
Manage your account
Serving: Vero Beach · Fellsmere · Fort Pierce · Port Saint Lucie · Okeechobee · Palm City